Hidden Costs of Poor ServiceNow Adoption: Low ROI & Productivity Loss | |
Organizations worldwide are pouring millions into ServiceNow implementations, expecting transformative results across IT service management, customer service, and business workflows. Yet a disturbing reality lurks beneath these ambitious digital transformation initiatives: 90% of organizations fail to realize ServiceNow’s full potential due to poor adoption and implementation challenges. This isn’t just another technology adoption problem—it’s a silent financial hemorrhage that’s draining IT budgets, frustrating employees, and undermining the very digital transformation initiatives meant to propel businesses forward. The numbers tell a sobering story. According to recent findings, enterprises lost an estimated $43 million in 2024 alone due to poor visibility and underutilization of enterprise software. For ServiceNow specifically, organizations typically capture only 30% of the platform’s potential value, leaving a staggering 70% of ROI unrealized. | |
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Target Prov.: All Provinces Target City : All Cities Last Update : Aug 19, 2025 7:53 AM Number of Views: 63 | Item Owner : apty.ai Contact Email: Contact Phone: +2102569559 |
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