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Item ID 3887793 in Category: Communities - Education

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Mastering Communication: Dealing with Difficult Telephone Calls
Dealing with difficult telephone calls training helps employees handle challenging or emotional conversations with professionalism and confidence. The course covers active listening, empathy, tone control, and techniques to defuse tension while maintaining excellent customer service. By developing these skills, participants learn to manage stressful calls calmly, protect their wellbeing, and ensure positive outcomes for both the caller and the organisation.
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Target Prov.: All Provinces Target City : All Cities Last Update : Nov 08, 2025 6:22 AM Number of Views: 6	Item Owner : david Contact Email: (None) Contact Phone: (None)

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CANetAds > Communities > Education > Item ID 3887793

2025-11-08 (0.673 sec)