Call Centre Supervisor (Jobs - Full Time Jobs)

Item ID 3567338 in Category: Jobs - Full Time Jobs

Call Centre Supervisor


PhoneBox has been providing wireless plans for students since 2011. We are looking for an engergetic team member to lead our call centre.
The successful candidate has had previous experience in the call centre environment and is willing to manage and provide training and guidance for the call centre team members.

The detailed job descriptions and benefits are below:

Responsibilities

• Conduct performance reviews
• Perform same duties as workers supervised
• Recruit and hire staff
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Identify training needs and train workers in job duties and company policies
• Requisition materials and supplies
• Resolve work-related problems and prepare and submit progress and other reports

Additional information
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player

Benefits
Health benefits
• Dental plan
• Health care plan
• Vision care benefits

Education Requirement
• Secondary (high) school graduation certificate

Experience Requirement
1 year to less than 2 years

Salary
$27 per hour, 30 hours per week


Target Prov.: All Provinces
Target City : All Cities
Last Update : Apr 13, 2023 8:37 PM
Number of Views: 136
Item  Owner  : Paul Kwon
Contact Email:
Contact Phone: 6047859371

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2024-03-28 (0.388 sec)