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Application support analyst (Learning Technology Support Specialist) | |
Application support analyst (Learning Technology Support Specialist) needed for Portage College 1 Vacancy Location: 9531 94 Avenue Lac La Biche, AB T0A 2C0 Duties and Responsibilities: As per NOC 22221 APPLICATION SUPPORT ANALYST (LEARNING TECHNOLOGY SUPPORT SPECIALIST): • Respond to users experiencing difficulties with computer • Consult user guides, technical manuals and other documents to research and implement solutions • Provide advice and training to users in response to identified difficulties • Collect, organize and maintain a problems and solutions log for use by other technical support analysts • Participate in the redesign of applications and other software • Provide business systems, network and Internet support to users in response to identified difficulties • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software • Provide customer service • Manage incidents Experience and specialization Computer and technology knowledge: Android, Information Technology Infrastructure Library (ITIL), iOS, Internet, Desktop applications, Multimedia software, Presentation software, Communication software, Web service design, Mac OS, MS Office, MS Windows, Wireless networks, Information technology Area of specialization Troubleshooting Cybersecurity Salary: $4,029 to $5,225 monthly (To be negotiated) / 36.25 hours per week Terms of Employment: Permanent, Full Time Start Date: As soon as possible Requirements / Skills: Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience: 1 year to less than 2 years Workplace information: Work must be completed at the physical location. There is no option to work remotely. Work setting: Public sector, Post-secondary educational institution, E-learning (online learning) Security and safety: Criminal record check Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Combination of sitting, standing, walking Benefits Health benefits: Dental plan, Disability benefits, Health care plan, Paramedical services coverage, Vision care benefits Financial benefits: As per collective agreement, Group insurance benefits, Life insurance, Pension plan Long term benefits: Long-term care insurance, Maternity and parental benefits Other benefits: Free parking available, Learning/training paid by employer, On-site amenities, On-site recreation and activities, Other benefits, Paid time off (volunteering or personal days), Team building opportunities, Parking available, Travel insurance, Wellness program How to apply: By email: careers@portagecollege.ca Include this reference number in your application 25-016 Online: https://portagecollege.ca/careers-at-portage/career-opportunities/learning-technology-support-specialist-2/ Underrepresented groups are encouraged to apply! Please note that this position is targeted at Canadian citizens and permanent residents; foreign nationals will be considered only if we do not succeed in recruiting Canadians. | |
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| Target Prov.: All Provinces Target City : All Cities Last Update : Nov 13, 2025 6:33 PM Number of Views: 13 | Item Owner : Portage College Contact Email: Contact Phone: (None) |
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2025-11-14 (0.733 sec)