Hiring: Guest Services Agent (Jobs - Full Time Jobs)
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Item ID 3666765 in Category: Jobs - Full Time Jobs
Hiring: Guest Services Agent | |
Free Online Advertising Free Internet Web Site Advertising. UK Free Classifieds United Kingdom Free Ads Website. 100% Free Ad Posting. Canada Free Ads Popular Online Classifieds in Canada. No Sign up, No Email Required to Post. Nita Lake Lodge in Whistler, BC is currently looking for a Guest Services Agent to join our team. Position: Guest Services Agent Reports To – Front Office Manager & Supervisors Position Summary The Guest Services Agent (GSA) is responsible for ensuring the highest level of guest service and standards are achieved. The GSA acts as a main point of contact for all hotel guests and works in harmony with all hotel departments to ensure all guests are wowed by our inspired location and authentic moments they experience with our team. The GSA acts as a problem solver, in a professional and calm manner, resolving any guest concerns that may occur while delivering outstanding service to our guests. Job Duties: • Responsible for greeting every guest upon arrival • Prepare documents and keys required for registration • Register arriving guests and assign rooms • Process guests' departures, calculate charges and receive payments • Make, confirm, cancel and change reservations • Promptly and courteously attend to telephone calls and text messages, directing as appropriate • Provide information on hotel facilities and services • Concierge services including booking activities, dining reservations and transport • Provide detailed information about points of interest in the area • Arrange services required for guests with special needs • Ensure guest special requests are efficiently completed • Store and retrieve luggage • Follow emergency and safety procedures • Provide direction to guests requiring guidance and offering any further assistance, as required • Be an ambassador of Nita Lake Lodge and Whistler • Other related duties as assigned by the Front Office leadership team Knowledge, Skills and Abilities Requirements: · Completion of secondary school is required. · No experience is required, but previous Tourism & Hospitality experience would be an asset. · Competent in Microsoft Office software (including Word, Outlook, Excel) · Both written and oral English skills are required. · Feel comfortable working in a fast-paced environment requiring multitasking · Strong problem-solving skills are required · Excellent customer service and conflict resolution abilities Employment Details Positions Available: 1 Employment Term: Full-time, Permanent Language of Work: English Wage: $19.00 - $21.00 per hour Work Hours: 30-40 hours per week Vacation: 4% vacation accrual Benefit: Extended health care (after a probationary period), Discounted food Work Location: Whistler, BC How to Apply Please send your resume to: nitalakelodge.careers@outlook.com We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. Nita Lake Lodge 2131 Lake Placid Rd., Whistler, BC V8E 0B2 | |
| Target Prov.: All Provinces Target City : All Cities Last Update : Jul 06, 2023 6:58 PM Number of Views: 92 | Item Owner : Nita Lake Lodge Contact Email: Contact Phone: (None) |
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2024-06-13 (0.545 sec)